Billing and Pricing

SMS Pricing

The pricing for SMS on elfoA2P is based on the destination and type of message you’re sending, as well as the carrier to which the SMS is being sent. Our pay-as-you-go pricing gives you control over your messaging costs, with discounts as you scale.

You can access the pricing page by clicking on the top menu “SMS Pricing”. You can search for the country from the search box at the SMS Pricing page on elfoA2P. Detailed SMS rates are listed in USD, MYR, and EUR for each country.

Below is a sample table for SMS rates by each country:

Country	USD	EUR	MYR
Abkhazia	$0.20647	€0.18876	RM0.968
Afghanistan	$0.20647	€0.18876	RM0.968
Albania	$0.13758	€0.12577	RM0.645
Algeria	$0.23698	€0.21665	RM1.111
American Samoa	$0.1122	€0.10257	RM0.526
Andorra	$0.16317	€0.14918	RM0.765
Angola	$0.06378	€0.05831	RM0.299
Anguilla	$0.09684	€0.08853	RM0.454
Antigua and Barbuda	$0.07657	€0.07	RM0.359
Argentina	$0.12755	€0.11661	RM0.598
Armenia	$0.15038	€0.13747	RM0.705
Aruba	$0.21159	€0.19344	RM0.992
Australia	$0.05098	€0.04661	RM0.239
Austria	$0.07657	€0.07	RM0.359
Azerbaijan	$0.29051	€0.26559	RM1.362
Bahamas	$0.08148	€0.07449	RM0.382
Bahrain	$0.04074	€0.03725	RM0.191
Bangladesh	$0.31867	€0.29133	RM1.494
Barbados	$0.16317	€0.14918	RM0.765
Belarus	$0.28305	€0.25877	RM1.327
Belgium	$0.16573	€0.15152	RM0.777
Belize	$0.18856	€0.17238	RM0.884
Benin	$0.16061	€0.14683	RM0.753
Bermuda	$0.09428	€0.08619	RM0.442
Bhutan	$0.20903	€0.1911	RM0.98
Bolivia	$0.12243	€0.11193	RM0.574
Bosnia and Herzegovina	$0.12243	€0.11193	RM0.574
Botswana	$0.07146	€0.06533	RM0.335
Brazil	$0.04074	€0.03725	RM0.191
Brunei Darussalam	$0.01792	€0.01638	RM0.084
Bulgaria	$0.19112	€0.17472	RM0.896
Burkina Faso	$0.09172	€0.08385	RM0.43
Burundi	$0.14014	€0.12812	RM0.657
Cambodia	$0.17597	€0.16087	RM0.825
Cameroon	$0.14782	€0.13514	RM0.693
Canada	$0.01621	€0.01482	RM0.076
Cayman Islands	$0.08916	€0.08151	RM0.418
Central African Republic	$0.03562	€0.03257	RM0.167
Chad	$0.18344	€0.1677	RM0.86
Chile	$0.0433	€0.03959	RM0.203
China	$0.03306	€0.03023	RM0.155
Colombia	$0.00768	€0.00702	RM0.036
Comoros	$0.0689	€0.06298	RM0.323
Congo	$0.06378	€0.05831	RM0.299
Congo, Democratic Republic of	$0.15038	€0.13747	RM0.705
Costa Rica	$0.0689	€0.06298	RM0.323
Cote d’Ivoire	$0.16061	€0.14683	RM0.753
Croatia	$0.09172	€0.08385	RM0.43
Cuba	$0.13246	€0.1211	RM0.621
Cyprus	$0.05098	€0.04661	RM0.239
Czech Republic	$0.09684	€0.08853	RM0.454
Denmark	$0.08404	€0.07683	RM0.394
Djibouti, Republic of	$0.14782	€0.13514	RM0.693
Dominica, Commonwealth of	$0.08916	€0.08151	RM0.418
Dominican Republic	$0.08916	€0.08151	RM0.418
Ecuador	$0.19368	€0.17706	RM0.908
Egypt	$0.20647	€0.18876	RM0.968
El Salvador	$0.06634	€0.06065	RM0.311
Equatorial Guinea	$0.15294	€0.13981	RM0.717
Eritrea	$0.14014	€0.12812	RM0.657
Estonia	$0.11987	€0.10959	RM0.562
Ethiopia	$0.22951	€0.20982	RM1.076
Falkland Islands	$0.14014	€0.12812	RM0.657
Faroe Islands	$0.05098	€0.04661	RM0.239
Fiji	$0.12755	€0.11661	RM0.598
Finland	$0.13502	€0.12344	RM0.633
France	$0.11987	€0.10959	RM0.562
French Guiana	$0.09599	€0.08775	RM0.45
French Polynesia	$0.23698	€0.21665	RM1.111
Gabon	$0.17853	€0.16321	RM0.837
Gambia	$0.11732	€0.10725	RM0.55
Georgia	$0.20647	€0.18876	RM0.968
Germany	$0.16829	€0.15386	RM0.789
Ghana	$0.17853	€0.16321	RM0.837
Gibraltar	$0.0433	€0.03959	RM0.203
Greece	$0.10452	€0.09555	RM0.49
Greenland	$0.0433	€0.03959	RM0.203
Grenada	$0.09172	€0.08385	RM0.43
Guadeloupe	$0.09599	€0.08775	RM0.45
Guatemala	$0.13011	€0.11895	RM0.61
Guinea-Bissau	$0.12499	€0.11427	RM0.586
Guyana	$0.05866	€0.05363	RM0.275
Haiti	$0.16829	€0.15386	RM0.789
Honduras	$0.07657	€0.07	RM0.359
Hong Kong	$0.09428	€0.08619	RM0.442
Hungary	$0.13246	€0.1211	RM0.621
Iceland	$0.12243	€0.11193	RM0.574
India	$0.0689	€0.06298	RM0.323
Indonesia	$0.33893	€0.30985	RM1.589
Iran	$0.14014	€0.12812	RM0.657
Iraq	$0.23698	€0.21665	RM1.111
Ireland	$0.11987	€0.10959	RM0.562
Israel	$0.14014	€0.12812	RM0.657
Italy	$0.12243	€0.11193	RM0.574
Jamaica	$0.16829	€0.15386	RM0.789
Japan	$0.12243	€0.11193	RM0.574
Jordan	$0.25233	€0.23069	RM1.183
Kazakhstan	$0.22951	€0.20982	RM1.076
Kenya	$0.10196	€0.09321	RM0.478
Kiribati	$0.19368	€0.17706	RM0.908
Korea, Republic of	$0.04586	€0.04193	RM0.215
Kuwait	$0.20647	€0.18876	RM0.968
Kyrgyzstan	$0.24721	€0.22601	RM1.159
Latvia	$0.10196	€0.09321	RM0.478
Lebanon	$0.17853	€0.16321	RM0.837
Lesotho	$0.12243	€0.11193	RM0.574
Liberia	$0.09684	€0.08853	RM0.454
Libya	$0.2421	€0.22133	RM1.135
Liechtenstein	$0.05098	€0.04661	RM0.239
Lithuania	$0.06378	€0.05831	RM0.299
Luxembourg	$0.12243	€0.11193	RM0.574
Macau	$0.04842	€0.04427	RM0.227
Madagascar	$0.22951	€0.20982	RM1.076
Malawi	$0.16829	€0.15386	RM0.789
Malaysia	$0.02176	€0.01989	RM0.102
Maldives	$0.05098	€0.04661	RM0.239
Mali	$0.18856	€0.17238	RM0.884
Malta	$0.10196	€0.09321	RM0.478
Mauritius	$0.15806	€0.1445	RM0.741
Mexico	$0.0433	€0.03959	RM0.203
Micronsia (Federated States of)	$0.14014	€0.12812	RM0.657
Moldova	$0.0994	€0.09087	RM0.466
Monaco	$0.21415	€0.19578	RM1.004
Mongolia	$0.17853	€0.16321	RM0.837
Montenegro	$0.0866	€0.07917	RM0.406
Montserrat	$0.09428	€0.08619	RM0.442
Morocco	$0.14014	€0.12812	RM0.657
Mozambique	$0.0689	€0.06298	RM0.323
Myanmar	$0.19368	€0.17706	RM0.908
Namibia	$0.06122	€0.05597	RM0.287
Nepal	$0.19112	€0.17472	RM0.896
Netherlands	$0.16829	€0.15386	RM0.789
New Caledonia	$0.21415	€0.19578	RM1.004
New Zealand	$0.15806	€0.1445	RM0.741
Nicaragua	$0.08148	€0.07449	RM0.382
Niger	$0.12755	€0.11661	RM0.598
Nigeria	$0.20136	€0.18408	RM0.944
Norway	$0.10708	€0.09789	RM0.502
Oman	$0.14782	€0.13514	RM0.693
Pakistan	$0.25489	€0.23303	RM1.195
Palau	$0.09684	€0.08853	RM0.454
Panama	$0.09428	€0.08619	RM0.442
Papua New Guinea	$0.11987	€0.10959	RM0.562
Paraguay	$0.0305	€0.02789	RM0.143
Peru	$0.07402	€0.06767	RM0.347
Philippines	$0.07657	€0.07	RM0.359
Poland	$0.0561	€0.05129	RM0.263
Portugal	$0.05354	€0.04895	RM0.251
Puerto Rico	$0.04586	€0.04193	RM0.215
Qatar	$0.04586	€0.04193	RM0.215
Reunion	$0.17597	€0.16087	RM0.825
Romania	$0.10708	€0.09789	RM0.502
Russian Federation	$0.14526	€0.1328	RM0.681
Rwanda, Republic of	$0.14526	€0.1328	RM0.681
Saint Kitts and Nevis	$0.09172	€0.08385	RM0.43
Saint Lucia	$0.08916	€0.08151	RM0.418
Saint Pierre and Miquelon	$0.12755	€0.11661	RM0.598
Saint Vincent and The Grenadines	$0.09172	€0.08385	RM0.43
Samoa	$0.09172	€0.08385	RM0.43
Sao Tome and Principe	$0.18109	€0.16556	RM0.849
Saudi Arabia	$0.10708	€0.09789	RM0.502
Senegal	$0.21671	€0.19812	RM1.016
Serbia	$0.05866	€0.05363	RM0.275
Seychelles	$0.1427	€0.13046	RM0.669
Sierra Leone	$0.1427	€0.13046	RM0.669
Singapore	$0.06634	€0.06065	RM0.311
Slovakia	$0.11987	€0.10959	RM0.562
Slovenia	$0.0433	€0.03959	RM0.203
Solomon Islands	$0.08916	€0.08151	RM0.418
Somalia	$0.15294	€0.13981	RM0.717
South Africa	$0.03562	€0.03257	RM0.167
South Sudan	$0.10452	€0.09555	RM0.49
Spain	$0.10708	€0.09789	RM0.502
Sri Lanka	$0.22951	€0.20982	RM1.076
Sudan	$0.18109	€0.16556	RM0.849
Suriname	$0.0689	€0.06298	RM0.323
Sweden	$0.09428	€0.08619	RM0.442
Switzerland	$0.0866	€0.07917	RM0.406
Syria	$0.09599	€0.08775	RM0.45
Taiwan	$0.08148	€0.07449	RM0.382
Tajikistan	$0.32123	€0.29367	RM1.506
Tanzania	$0.15038	€0.13747	RM0.705
Thailand	$0.02304	€0.02106	RM0.108
Timor-Leste	$0.15294	€0.13981	RM0.717
Togo	$0.06122	€0.05597	RM0.287
Tonga	$0.10452	€0.09555	RM0.49
Trinidad and Tobago	$0.14014	€0.12812	RM0.657
Tunisia	$0.20136	€0.18408	RM0.944
Turkey	$0.00768	€0.00702	RM0.036
Turkmenistan	$0.22183	€0.2028	RM1.04
Turks and Caicos Islands	$0.07657	€0.07	RM0.359
Uganda	$0.17853	€0.16321	RM0.837
Ukraine	$0.22951	€0.20982	RM1.076
United Arab Emirates	$0.04842	€0.04427	RM0.227
United Kingdom	$0.0689	€0.06298	RM0.323
United States	$0.01024	€0.00936	RM0.048
Uruguay	$0.0994	€0.09087	RM0.466
Uzbekistan	$0.22439	€0.20514	RM1.052
Vanuatu	$0.10964	€0.10023	RM0.514
Venezuela	$0.08148	€0.07449	RM0.382
Vietnam	$0.12243	€0.11193	RM0.574
Virgin Islands, British	$1.49886	€1.37027	RM7.027
Wallis and Futuna Islands	$0.09599	€0.08775	RM0.45
Yemen	$0.16061	€0.14683	RM0.753
Zambia	$0.17085	€0.1562	RM0.801
Zimbabwe	$0.18344	€0.1677	RM0.86
Cook Islands	$0.03413	€0.0312	RM0.16
Guinea	$0.21159	€0.19344	RM0.992
Kosovo	$0.06122	€0.05597	RM0.287
Laos	$0.07913	€0.07235	RM0.371
Mauritania	$0.12286	€0.11232	RM0.576
Cape Verde	$0.05908	€0.05402	RM0.277
Macedonia	$0.0561	€0.05129	RM0.263
Marshall Islands	$0.24977	€0.22835	RM1.171
Nauru	$0.12243	€0.11193	RM0.574
Netherlands Antilles (dissolved)	$0.14014	€0.12812	RM0.657
San Marino	$0.10964	€0.10023	RM0.514
Swaziland	$0.0433	€0.03959	RM0.203

Taking Control of Your Messaging Costs

With elfoA2P, you can easily manage and monitor your SMS messaging costs. Our transparent pricing allows you to plan your campaigns effectively and optimize your messaging strategy. As you scale your usage, you can benefit from discounts to further reduce your costs.

For more information on our SMS pricing or assistance with your messaging needs, please feel free to contact our support team. We’re here to help you get the most out of your SMS campaigns on elfoA2P.

Buy Credits for SMS

Buy Credits

To send messages via elfoA2P, you need to purchase messaging credits. Here’s how you can do it:

1. Click on the “UPGRADE” button at the top menu. This will take you to the Upgrade page or Buy Credits page.
   
   
2. Select the amount of credit you would like to add to your account. You can select from the predefined amounts listed on the page or specify an amount of your own choice in the Custom Amount field.
   
   
3. Once you’ve selected the amount, click Payable Amount [RM].
   
   

Select Your Payment Method

elfoA2P accepts the following payment methods:

• FPX: Financial Process Exchange is a Malaysian-based online payment system that allows individuals and businesses to make real-time payments using their bank credentials.
• Card: Customers can pay for their purchases with their debit or credit card.

Select your preferred payment method and enter the requested payment information.

Confirm Your Billing Information

Next, you’ll be asked to confirm your billing information:

• Enter the requested billing information.
• Once you’re satisfied that your billing information is correct, click PAY.

The Summary section shows the total amount that you must pay, including taxes which are dependent on the country of billing.

Please note that your payment will be taken securely via Stripe and your information is protected by 256-bit SSL encryption.

Click COMPLETE PAYMENT to confirm the payment.

You will be redirected to additional payment pages related to the selected payment method. For example, for credit card payments, you will be redirected through Stripe to your credit card’s 3D security pages.

Follow the on-screen instructions to complete your payment. Once the payment has been processed, a confirmation message will be displayed and an email confirmation will be sent to your registered email address. 

Once your account has been successfully upgraded, your account balance will be credited by your chosen amount. You can keep track of your payments and view receipts on the Payment history page.

If you have any questions, feel free to reach out to us. Happy messaging with elfoA2P!

Billing Log

The Billing Log is a crucial part of our platform that helps you keep track of your credit purchases and payments. The Billing Log provides a detailed overview of your payment history and credits purchased on elfoA2P. Here’s what you can find in this section:

• Status: This shows whether the credits have been topped up and paid to elfoA2P.
  
  
• Date and Time: This indicates when the payment was made to elfoA2P for the purchase of credits.
  
  
• Invoice: In the Invoices tab, you can view and download all the invoices generated by elfoA2P for your organization’s payments at elfoA2P. You can also see the status of each invoice, such as Paid or Unpaid, and view the details of the charges included in each invoice.
  
  
• Amount: This is the payment made for credits purchased at elfoA2P.
  
  
• Amount (Inclusive SST): This shows the SST rate added to the amount of credit purchased.
  
  
• Total Credits: Total credits are calculated at the base price of SMS credits purchased minus the discount offered to the user, added with the service tax (SST).
  
  
• Top Up (Action): The Billing Log page allows the user to jump to the Buy Credit dashboard to top-up credits.
  
  

Invoice

The Invoice section provides detailed information about your credit purchases. Here’s what each field represents:

• Name: The legal name of your organization that will be used for invoicing.
  
  
• Address: If selected, the billing address will automatically be filled in with the address from your business profile.
  
  
• Invoice Date: The date when the successful payment was made via the payment gateway to upgrade credits.
  
  
• Description: Details of the order made for the purchase of credits at elfoA2P.
  
  
• Unit Price: The amount per order placed during checkout.
  
  
• Discount Rate: The percentage of discount given to the customer for the order placed.
  
  
• Base Price: The amount per order placed during checkout.
  
  
• Discount Amount: The total value of the discount given to the customer for the order placed.
• Subtotal: The base price minus the discount amount.
  
  
• Service Tax: The service tax added to the subtotal for the purchase of credits.
  
  
• TOTAL Amount: The total amount is calculated at the base price of SMS credits purchased minus the discount offered to the user, added with the service tax (SST).
  
  
• Invoice Number: ElfoA2P assigns an invoice number for all SMS credits purchases made from the platform.
  
  
• Elfo Sdn Bhd Salesperson and Elfo Address: The name of the person assigned to your account, whom you can contact for further inquiries or product-related assistance with address of the elfo office.
  
  

Campaign Cost

The Campaign Cost dashboard is a crucial part of our elfoA2P platform that helps you keep track of your campaign costs and details. By utilizing the Campaign Cost dashboard, you can effectively monitor and manage the costs associated with your SMS campaigns on elfoA2P. Here’s what you can find in this section:

• Start Date – End Date: This is a date picker that lets you choose the range of dates or period for which you want to view the campaign costs.
  
  
• Campaign Select: This feature allows you to select one or more campaigns from the list to view their cost details.
  
  
  

Campaign Cost Dashboard

This section provides detailed information about each campaign. Here’s what each field represents:

• Campaign Name: This displays the name of the selected campaign(s) for which you want to view cost details.
  
  
• Country: This indicates the destination country where the campaign was run by the user.
  
  
• SMS Price: This is the price per SMS as per the location selected for the campaign.
  
  
• Total SMS: This shows the total number of SMS sent to contacts during the campaign.
  
  
• Total Cost: This is the total cost of SMS which is equal to the total number of SMS sent multiplied by the cost per SMS unit.
  
  
• Date: This shows the date and time when the campaign was scheduled at elfoA2P.

Actions

This section provides actions that you can perform on the Campaign Cost dashboard:

• Reset: Clicking on Reset will clear your date and campaign selections on the Campaign Cost dashboard.
  
  
• Export to Excel: This action allows you to export the details of campaign costs by a custom selection of range chosen as per duration and campaign(s) selected.